The Social Democratic Party (PSD) wants to know what is causing "significant delays" in the processing and allocation of retirement pensions from the Caixa Geral de Aposentações (CGA). The Social Democrats consider that the Government needs to take measures to end the delays in processing pensions and "adjust the CGA computer system" so as not to create "even more anxiety in the citizens".
In a set of questions sent to the Ministry of Modernization of the State and Public Administration, the PSD parliamentary group indicates that it has received “exposures from citizens who hope and despair to receive the cash benefit to which they are entitled” and several reports of “problems in the computer system of the CGA ”, especially with regard to the time indicated for the allocation of pension.
According to the reports mentioned by the PSD, the time indicated in the CGA computer system for allocating the pension of former civil servants, “instead of decreasing, it is paralyzed or increased”.
The PSD recalls that, in 2019, the director of the Caixa Geral de Aposentações, Vasco Costa, committed to, by the end of the year, reaching an average term of 90 days in non-unified pensions. But, more than a year later, the PSD says that there are civil servants who have been “for more than 7 months” (that is, more than 210 days) waiting for the completion of the process for the attribution of the retirement pension.
“For the PSD, it is urgent to eliminate these delays that occur in the allocation and processing of retirement pensions. It is also important to adjust the CGA's computer system, with regard to the estimated period for attributing the pension, so as not to create uncertainty and even more anxiety among citizens ”, they indicate.
The party led by Rui Rio wants to know, therefore, why “there continue to be significant delays in the processing and allocation of retirement pensions” and how the Minister of Modernization of the State and Public Administration, Alexandra Piglet, intends to resolve the situation.